Pam Prissel

Patient Experience Director Mayo Clinic Health System

Pam has worked in healthcare for 36 years, as a registered dietitian, psychotherapist and Organization Consulting & EAP manager before assuming her Patient Experience leadership role. Her inspiration for her work stems from the loss of her mother, Anita, who died as a result of a preventable medical error. This experience serves as the catalyst for her firm commitment to quality improvement. A Mayo Quality Fellow, CIH faculty member, consultant, national and international speaker, and leader, Pam earned her MS in Mental Health Counseling and BS in Dietetics from UW Stout. She’s married to Mark, with 3 children, 6 grandchildren.