December 02 - 04, 2024
Westin Rancho Mirage, Palm Springs, CA
Increase patient satisfaction and lower your costs when DRS handles your post-discharge calls.
DRS Services USA, Inc. (DRS) is your partner in patient satisfaction – allowing your staff to take care of patients while they are in the hospital and DRS to concentrate on their needs after discharge. Our experienced staff will call patients 7 days a week – often able to reach patients on weekends when your clinical staff is busy. We accept inbound calls, eliminating the frustration of ‘phone tag’ for the patient, so their experience is seamless. The DRS team also captures that data and provides concise reports to help your leadership team evaluate and improve service levels quickly and efficiently. Finally, you only pay for calls that connect, not by the hour – reducing the cost associated with disconnected and unanswered calls. Want to learn more? Please visit us at www.drsservice.com and be sure to stop by our table near the registration area.