Alexander Greengold

SVP, Chief Consumer Experience Officer Memorial Hermann Health System

Alexander Greengold currently serves as the Chief Consumer Experience Officer at Memorial Hermann Health System. Most recently, he served as VP of customer experience, support and strategy for the Dish Network Corporation. In his role at Dish Network, Greengold focused on improving product stability and customer satisfaction, reducing technician visits, improving subscriber retention, and enhancing the customer experience through employee training, journey redesigns and digital enhancements. Greengold joined Dish Network following successful tenures at AOL, as a senior director, and Inverness Medical Innovations, a healthcare management company, in roles that focused on customer service and retention.

Greengold earned his undergraduate degree in business and political science from Florida State University. He earned his Master of Business Administration from the University of South Florida. Greengold and his wife, Brenda, have three children.