November 17 - 19, 2025
Westin Rancho Mirage, Palm Springs, CA
NGPX is more than a conference—it’s a community of passionate changemakers committed to reimagining the patient experience. In a time of rapid transformation, rising expectations, and advancing technologies, NGPX offers a space to connect, share, and grow with peers who believe that putting patients first is not just a goal, but a responsibility. Through actionable strategies, bold ideas, and authentic storytelling, NGPX empowers attendees to spark innovation, drive ROI, and elevate well-being across every touchpoint of the patient journey. Join us to explore the trends, tackle the challenges, and lead the charge toward a more human, connected, and impactful healthcare system.
NGPX brings together a cross-functional network of the most respected leaders in patient experience. It's the only event where PX professionals from diverse, unaffiliated health systems connect to share ideas and inspire meaningful change without competition.
Hear real stories and proven strategies from top CXOs, clinical directors, and innovation leaders.
Enjoy wellness activities like our golf outing, meditation retreat, and casual coffee chats while taking part in highly interactive sessions like design thinking roundtables and live PX innovation showcases. Our thoughtfully sized setting makes connecting easy and authentic for professionals at every level.
The NGPX Xperience Lounge is your destination to discover what’s next in patient experience. Explore new tools from trusted PX leaders and see breakthrough ideas from emerging vendors—all in a single, collaborative space.
Your 2025 Speaker Lineup
SVP and Chief Experience Officer Senior Vice President and Chief Experience Officer
New York-Presbyterian Hospital
Chief Experience and Brand Officer
ECU Health
SVP, Chief Experience Officer
RWJBarnabas Health
Chief Experience Officer
NYC Health + Hospitals
VP and Chief Patient Experience Officer
Cedars-Sinai
Chief Experience Officer
Ballad Health
MHA, CXPX, VP, Customer Engagement, Experience & Language Access
Fairview Health Services
MHA, MSG, Executive Director, Clinical Excellence
Providence
Chief Experience Officer
Jackson Health System
Chief Experience Officer
Prime Healthcare
Chief Experience Officer
Baptist Memorial Health Care
MBA CPXP, AVP, Patient Experience Operations
Wellstar Health System
NGPX brings together 300+ senior-level healthcare professionals responsible for patient experience outcomes. As NGPX expands, we carefully curate our sessions and sponsors to maximize the time needed for new ideas and relationships to form at our event.
71333 Dinah Shore Drive, Rancho Mirage, California, USA, 92270
November 17 - November 19, 2025
(760) 328-5955 | Website