NGPX 2026

Where Leaders Unite to Elevate Patient Experience

NGPX is more than a conference—it’s a community of passionate changemakers committed to reimagining the patient experience. In a time of rapid transformation, rising expectations, and advancing technologies, NGPX offers a space to connect, share, and grow with peers who believe that putting patients first is not just a goal, but a responsibility. Through actionable strategies, bold ideas, and authentic storytelling, NGPX empowers attendees to spark innovation, drive ROI, and elevate well-being across every touchpoint of the patient journey. Join us to explore the trends, tackle the challenges, and lead the charge toward a more human, connected, and impactful healthcare system.

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New Insights, New Connections, A New You

2025 Speakers Included

Rick Evans

SVP and Chief Experience Officer Senior Vice President and Chief Experience Officer
New York-Presbyterian Hospital

Julie Kennedy Oehlert

Chief Experience and Brand Officer
ECU Health

Jennifer Bollinger

Chief Consumer and Brand Officer
Sutter Health

David Weisman

Chief Experience Officer
NYC Health + Hospitals

Alan Dubovsky

VP and Chief Patient Experience Officer
Cedars-Sinai

Tom Tull

Chief Experience Officer
Ballad Health

Jeremiah Todd

MHA, CXPX, VP, Customer Engagement, Experience & Language Access
Fairview Health Services

Erica DeBoer

Chief Nursing Officer
Sanford Health

Erica Steed

Director, Patient Experience
WellStar Health System

Amy Searls

Chief Experience Officer
Prime Healthcare

Kristy Gay

Chief Experience Officer
Baptist Memorial Health Care

Javier Alvarez

Assistant Vice President, Operations Support & Patient Experience
RWJBarnabas Health

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"Inspiring, engaging, building connections. This is the best conference where speakers talk honestly and have courage to talk about vulnerabilities, best practices, and celebrating each other to all succeed for our patients and our staff."
Kathleen Denton
Director
MD Anderson Cancer Center

"This event never disappoints! The content and speakers, networking, connections — all FABULOUS!! I love this event and always look forward to seeing old friends AND making new friends. Just the best! Thank you for always putting together a great week!"
Lara Burnside
CXO
CSE Leadership

"Amazing. The last year has been extremely difficult and this conference is exactly what I need to refocus, reenergize and go build a new awesome in Experience. Thank you, thank you, thank you!"
Lori Hulse
Vice President of Patient Experience and Operations
Lehigh Valley Health Network

Attended by the World’s Most Innovative Healthcare Providers

NGPX brings together 300+ senior-level healthcare professionals responsible for patient experience outcomes. As NGPX expands, we carefully curate our sessions and sponsors to maximize the time needed for new ideas and relationships to form at our event.