November 17 - 19, 2025
Westin Rancho Mirage, Palm Springs, CA
Digital technology is no longer optional to implement in healthcare settings. Instead, it has become a requirement for delivering high-quality care. This report explores how hospitals and healthcare systems have adopted technology to streamline their customer experience management strategies, gain a deeper understanding of their patient’s needs, and improve frontline care. Readers will learn how they can close their patient experience gaps and better service their populations with new technology solutions.