Alexandra Rodriguez | NGPX

Alexandra Rodriguez

Alexandra Rodriguez

Patient Experience Director RWJBarnabas Health
Alexandra Rodriguez
Alexandra Rodriguez, MHA, CPXP, is a dynamic health care Patient Experience Director with 10 + years of progressive experience spanning patient experience, data analytics, and language access compliance. Adept at translating complex data into actionable strategies that elevate and advance patient satisfaction, patient safety, and patient engagement, Alexandra is also known to advance health equity initiatives across academic medical centers, community hospitals, and large health systems. With a Bachelor's of Science from Sacred Heart University and a Master’s in Healthcare Administration from Fairleigh Dickinson University, Alexandra has led purposeful initiatives that strengthen communication between patients and care teams, while ensuring feedback creates meaningful change. Alexandra has been recognized for building high performing cross functional teams, forging strategic partnerships, and delivering measurable improvements through cross-department collaboration, purposeful education, and holding a deep commitment of amplifying the patient voice. Alexandra continues to build healthcare environments where every individual feels respected, understood, and empowered within their healthcare experience and journey.

DAY 2 - Thursday, December 3rd, 2026

8:00 AM PANEL: Making Data Stick: Hardwiring Patient Experience Insights into Daily Operations

Turn patient experience data into consistent, repeatable action at the frontline. This panel explores how leading organizations move beyond dashboards and reports to operationalize PX insights through huddles, rounding, performance management, and accountability structures. Learn how teams translate data into clear expectations, prioritize the right actions, and sustain behavior change across departments, not just after survey results, but every day.

Check out the incredible speaker line-up to see who will be joining Alexandra.

Download The Latest Agenda