Angel McCullough | NGPX

Angel McCullough

Chief Nursing Officer Trinity Health Mid Atlantic East

The Integrated Human Experience in Healthcare: Designing Seamless Patient & Workforce Journeys

3:10 PM Keynote Panel: Burnout, Retention, and Experience: Following the Thread from Staff to Patient Outcomes

Burnout and turnover are no longer workforce issues alone; they are patient experience issues. This panel follows the clear thread connecting staff well‑being, engagement, and retention to safety, quality, and patient outcomes. Leaders will share how workforce strain shows up in the patient experience, where traditional solutions fall short, and what moves the needle. Learn how organizations are addressing burnout through culture, staffing models, leadership behaviors, and experience design while improving retention and delivering more reliable, compassionate care for patients. 

Check out the incredible speaker line-up to see who will be joining Angel.

Download The Latest Agenda