AyTasha Hanton is a distinguished healthcare executive serving as the Director of Guest Relations and Patient Experience at NYC Health + Hospitals' Lincoln Medical Center. Leveraging 28 years of leadership expertise, she is a relentless advocate for person-centered care and patient rights across diverse communities. AyTasha specializes in uniting strategic vision with clinical execution, fostering a culture of service excellence that spans from ambulatory care to the emergency department. By championing patient-facing teams and implementing rigorous process-improvement strategies, she consistently elevates operational standards to deliver high-quality, compassionate care. An unwavering advocate for patient-centered care, she remains committed to transforming the healthcare journey and ensuring every patient's voice is heard and valued.