Brian Wynne

Brian Wynne, Vice President and General Manager, has been with NRC Health since 2009. During his time at NRC Health, Brian has worked closely with many of the largest and most prominent health systems in the United States to understand and improve on what is most important to those they serve. Brian leads teams to execute on customer-centric strategies to measure and improve patient experience, capitalize on market & segment growth opportunities, and engage with high health risk consumers to support population health efforts. Most recently, Brian has pioneered work in healthcare customer loyalty, enabling organizations to realize the financial and health benefits of becoming truly customer-centric. Brian regularly publishes articles and presents on macro healthcare trends and operational strategy to executive audiences across the country.  When not in the field, Brian is a travel, music and sports enthusiast, and spends ample time enjoying all three with his wife, Jennifer, and children, Cameron, Cayden, and Sophia.