November 17 - 19, 2025
Westin Rancho Mirage, Palm Springs, CA
Cheristi Cognetta-Rieke, D.N.P., M.B.O.E., R.N. is an Assistant Professor of Nursing at the Mayo Clinic College of Medicine and Science and serves as the vice chair nursing for Mayo Clinic leading the enterprise Department of Nursing transformation work. She is the creator of MyStory© a tool to capture each hospitalized patient’s story to personalize their care and was one of the first advisory board members for NarrativeDX which is now a Press Ganey natural language processing solution. In her current role, Cheristi and the transformation team are leveraging generative AI to build transformative tools for nurses, with nurses such as a new Nurse Virtual Assistant tool, the first nursing ambient documentation tool, and a curated digital platform for Mayo Clinic nurses and more.
What happens when cutting-edge technology meets the timeless power of human connection? In this compelling session, Kathie Helms and Cheristi Cognetta-Rieke share how Mayo Clinic is reimagining patient experience by blending tech with deeply personalized, conversation-based care. Attendees will gain insight into how thoughtful technology design can enhance—not replace—the empathy, trust, and personal storytelling at the heart of healing.
Check out the incredible speaker line-up to see who will be joining Cheristi.
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