Chrissy Daniels
Chief Experience Officer Press GaneyChrissy Daniels is the Chief Experience Officer at Press Ganey, helping healthcare organizations improve patient experience using insights from billions of patient voices. She researches how experience, psychological safety, and engagement connect, and is known for pioneering the use of patient surveys as consumer‑choice tools.
The Integrated Human Experience in Healthcare: Designing Seamless Patient & Workforce Journeys
2:10 PM Chairperson’s Opening Remarks
4:15 PM PANEL: Leading Human Experience: How Executive Behavior Shapes What Patients Feel
Lead human experience by recognizing how executive behaviors directly shape what patients and staff feel every day. This panel examines the powerful role leaders play in setting culture through visibility, communication, and decision-making. Hear how intentional leadership actions can build trust, reduce friction, and elevate experience at every level of the organization.
Check out the incredible speaker line-up to see who will be joining Chrissy.
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