Christine Cunningham

Is it Your First Time Attending NGPX? Join us for a networking experience to “brew” up some excitement for your first ever NGPX! Designed especially for first-year attendees, this cozy gathering provides the perfect opportunity to mingle, network, and connect with fellow newcomers and Advisory Board mentors while indulging in an array of specialty coffee drinks crafted by skilled baristas. 

At NGPX, we pride ourselves on being more than just a conference—we're a tight-knit community of like-minded professionals who return year after year, eagerly anticipating the opportunity to reconnect with old friends and make new ones. As you start your first-ever NGPX journey, our esteemed Ad Board Members are eager to welcome you with open arms and offer guidance, advice, and support.

We know meeting new people doesn’t come naturally to everyone, so take advantage of this relaxed and informal setting, reminiscent of your favorite neighborhood coffee spot, as we help take the intimidation and pressure out of socializing with a fun ice breaker and lightly structured discussion groups. Whether you’re seeking insights into the world of Patient Experience, looking to expand your professional network, or simply hoping to make some new friends, this social hour is the perfect opportunity to connect with like-minded individuals to forge meaningful connections that will last far beyond the duration of the conference. It’s going to be a latte of fun!

In an era where digital transformation and artificial intelligence (AI) are reshaping the healthcare landscape, the role of technology in driving cultural change within healthcare organizations has never been more critical. This panel will explore how leveraging cutting-edge technologies can enhance patient experience, streamline operations, and foster a culture of innovation and inclusivity.

·       Learn how digital tools, such as patient portals, telehealth, and mobile health applications, are improving patient engagement and satisfaction

·       Utilizing AI-driven insights and AI in predictive analytics, personalized medicine, and operational efficiency to better understand patient needs, optimize resource allocation, and enhance outcomes

Driving cultural transformation and strategies embedding a technology-driven mindset within healthcare teams, overcoming resistance to change, and promoting continuous learning and adaptability

Effective communication is the cornerstone of exceptional patient care, especially in diverse healthcare settings where language barriers and cultural differences can impact the quality of care and patient outcomes. This panel will explore cutting-edge innovations in patient communication and language services, showcasing how technology and novel approaches are transforming the way healthcare providers interact with patients. From real-time translation services to culturally competent care practices, this discussion will highlight the tools and strategies that enhance patient understanding, satisfaction, and overall experience. Key takeaways include:

• Practical insights into selecting and implementing effective translation and communication technologies
• Strategies for integrating language services into telehealth and other digital health platforms
• Best practices for cultural competence training to enhance patient-provider interactions