DeAnn Yoder | NGPX

NGPX 2025

November 17 - 19 2025

Westin Rancho Mirage, Palm Springs, CA

DeAnn Yoder

Project Lead Manager, Office of Patient Experience Michigan Medicine

DeAnn Yoder, BSN, RN, PMP currently serves as the Project Lead Manager for the Michigan Medicine Office of Patient Experience. The role supports department leadership by managing a wide variety of patient experience and health system wide projects focused on access, research, professionalism, collaboration, and communication. DeAnn started her career as a medical surgical nurse transitioning into the business end of health care after 16 years at the bedside. She has had experience in pulmonary care, medical missions, education, quality improvement, and program management before joining patient experience. Her roles as a clinician, educator, and project manager drive her desire to ensure all have access to safe, quality, and compassionate medical care. Outside of work you will find her volunteering, hanging out in the mountains, or seeking adventure.

Day 2: From Insight to Impact: Operationalizing Patient Experience

2:55 PM Case Study: Improving Patient Experience through FQHC Collaboration

Learn how an academic medical center partnered with local Federal Qualified Health Centers (FQHC) to improve the patient experience through increased access, improved communication, and data tracking.

  • Acquire knowledge of how to form a relationship with local Federally Qualified Health Centers (FQHC)
  • Broaden understanding of the methods and types of programs used in collaboration with FQHCs
  • Deepen comprehension of legal considerations and data tracking used in partnering with FQHCs

Check out the incredible speaker line-up to see who will be joining DeAnn.

Download The Latest Agenda