Dr. Meghan Leaver

Dr. Leaver is an experienced health systems scholar (University of Oxford) and public sector special advisor, who led the development of a novel qualitative framework used to analyze millions of patient comments. She is a trained psychologist and holds a PhD in behavioural psychology. Her research has led to breakthroughs in our understanding of patient safety, human factors in healthcare and the utilization of patient feedback at scale to drive systems improvement.  Before co-founding PEP Health, Meghan directed several key AI strategy and implementation projects in coordination with the UK central government and the NHS. Meghan is also a Senior Health Systems Researcher at the University of Oxford’s Nuffield Department of Medicine, where her research focuses on patient safety, human factors and the contextual factors that underpin the delivery of safe and effective care.