Farid Agahi BSEE, MBA

Director, Technical Strategist, Field Technology Office Omnissa

Farid Agahi is a Director/Technical Strategist with Omnissa, focused on the end-user computing portfolio. Based in the Bay Area, Farid has over 25 years of experience in large-scale healthcare IT transformation, end-user computing (EUC) in healthcare, clinical workspace infrastructure, EMR platforms and application/desktop virtualization.

This has included engineering specific solutions based on EMR platforms such as Epic, Cerner and AllScripts as well as developing strategies and prescriptive EUC transformation roadmaps for Ominssa’s customers across industry verticals – Farid is the author of Omnissa’s AlwaysOn Workspace and AlwaysOn Point-ofCare architectures.

Farid engages with Ominssa customers to develop strategies for achieving their digital workspace vision. This includes partnering with clients’ leadership to develop an end-to-end blueprint that covers technology, architecture and operational aspects of their EUC future-state. As Chief Enterprise Engineer for Kaiser Permanente, Farid was closely involved in the implementation of an electronic health records program based on Epic’s platform servicing over 150,000 clinicians. He led design and engineering of a 200,000-seat managed end-user desktop service, created the Availability Program Office focused on uptime and stability of mission-critical systems/applications and developed an enterprise-wide technology roadmap planning process. Prior to Kaiser, Farid was Director/VP at Wells Fargo Bank managing the end-user computing engineering function.

Tuesday December 3, 2024

4:20 PM TERRACE TALKS – INTERACTIVE ROUNDTABLE DISCUSSIONS (CHOOSE 2 – 30 MINUTES EACH)

An NGPX Favorite! Join us for our Terrace Talk Roundtables, a series of intimate and engaging discussions designed to foster deep connections and insightful conversations among patient experience leaders. Set against the stunning backdrop of the Palm Springs mountains, these roundtables offer a unique opportunity to get out of the conference room, bask in sunshine and fresh air, and delve into critical topics in a relaxed and scenic atmosphere. Each roundtable will feature a specific topic and be led by a knowledgeable moderator, ensuring a focused and productive dialogue. With 10-15 patient experience leaders at each table, participants will have the chance to share their insights, learn from their peers, and explore innovative solutions to common challenges.

· Focused Discussions: Engage in in-depth conversations on pertinent patient experience topics, gaining new perspectives and ideas

· Peer Learning: Benefit from the collective expertise of fellow leaders in the field, sharing challenges and best practices

· Networking: Build valuable connections with peers who share your passion for improving patient experience

· Innovative Solutions: Explore cutting-edge strategies and technologies that can be applied to your organization

Suggested Topics:

1. TOPIC TBA – Moderator TBA, GuardRFID

2. Reducing Administrative Burdens in Occupational Health: A Digital Solution for Better Patient Outcomes

Cooper Rendon, MS, PA-C, Founder, Synchromedics

3. Improving Patient Outcomes by Enhancing Clinician Experience

Farid Agahi, Director, Technical Strategist, Field Technology Office, Omnissa

4. PX Through the Chief Medical Officer Lens

Chief Medical Officer, University Hospitals St. John Medical Center

5. Incorporating AI into Patient Experience

Vishal Bhalla, Forbes Thought Leader, Former SVP, Chief Experience Officer, Market CHRO, Advocate Health

Check out the incredible speaker line-up to see who will be joining Farid.

Download The Latest Agenda