James Grayson

James Grayson took advantage of early retirement from a career in air traffic control to start a second chapter. Leveraging his lifelong passion for aviation and the systems that allow it to be safe and efficient, he is pushing a new industry to greater heights. Serving as the West Cancer Center’s Administrative Chief of Staff, he works within executive leadership to power the organization’s reliability efforts. From his unique position in the org chart, James works across all departments to create and sustain interdependencies that enable a highly-reliable patient experience from all perspectives: safety, continuity of care, quality interactions with providers, scheduling – the list goes on.

James, 50, lives in Collierville, Tennessee with his wife of nearly 30 years, Kelly. They have two adult daughters: Amelia who is attending graduate school at Johns Hopkins University in Baltimore and Abigail who is an undergrad at Rice University in Houston. James and Kelly love British television, travel, and finding their next great meal. As a Colonel in the Commemorative Air Force, James maintains his love of flight and still looks skyward at the sound of every plane.