December 02 - 04, 2024
Westin Rancho Mirage, Palm Springs, CA
Jeff Burrow is the Vice President of Business Development and National Healthcare Director at Pocketalk, where he leverages his 30 years of experience in the consumer electronics industry to drive innovation in healthcare communication. Notably, Jeff played a pivotal role in overseeing national retail operations during the launch of DIRECTV. Before his career in business development, Jeff was a professional baseball player with the Chicago White Sox organization shortly after graduating from the University of Texas at Arlington. His commitment to fostering connection and equality in care is guided by a personal principle: "Am I doing something that is bringing people together or separating them from one another?" This principle resonates deeply with his work at Pocketalk, a company dedicated to bridging language barriers with its handheld, multi-sensory two-way translation device. Jeff’s dedication to enhancing healthcare access is further supported by his wife Kristin Burrow, the Chaplain of Well Being at Cook Children's Hospital in Fort Worth. Through Pocketalk, Jeff envisions a future where language differences no longer impede patient care, ensuring equitable treatment for all.
Effective communication is the cornerstone of exceptional patient care, especially in diverse healthcare settings where language barriers and cultural differences can impact the quality of care and patient outcomes. This panel will explore cutting-edge innovations in patient communication and language services, showcasing how technology and novel approaches are transforming the way healthcare providers interact with patients. From real-time translation services to culturally competent care practices, this discussion will highlight the tools and strategies that enhance patient understanding, satisfaction, and overall experience. Key takeaways include:
Check out the incredible speaker line-up to see who will be joining Jeff.
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