NGPX 2024
December 02 - 04, 2024
Westin Rancho Mirage, Palm Springs, CA
Jennifer Baron
Chief Experience Officer NRC HealthJennifer Baron is NRC Health’s first Chief Experience Officer. In her 30+ years in the healthcare industry, she has developed a passion for working to improve access and design experiences for patients, families, and clinicians. Her previous healthcare leadership roles include Chief Experience Officer at UC Davis Health and Executive Director, Experience Design at Indiana University Health. Jennifer holds a degree in communications from Ball State University and is a Certified Patient Experience Professional. Jennifer loves books, movies, and music of most genres. She enjoys spending time hiking, doing yoga, and exploring unfamiliar places with family and friends. She lives in California with her husband, sons, and two feline fur babies.
Tuesday December 3, 2024
8:10 AM CHAIRPERSON'S OPENING REMARKS
8:40 AM PANEL: Adapt and Apply Innovations to Create a Worldclass Patient Experience
Healthcare is undergoing a rapid transformation, driven by technological advancements and evolving patient expectations. This panel brings together industry leaders to explore innovative strategies and practical takeaways for delivering exceptional patient experiences. Join us for a dynamic discussion on the future of patient experience and learn how your industry peers are approaching innovation. Attendees will discover how to:
- Identify and prioritize innovative solutions: Learn practical methods for identifying and evaluating emerging technologies and trends to enhance patient care.
- Overcome implementation challenges: Gain insights into strategies for successfully adopting new processes while minimizing disruptions
- Measure and optimize patient experience: Explore key performance indicators and methodologies for tracking and improving patient satisfaction and outcomes
Check out the incredible speaker line-up to see who will be joining Jennifer.
Download The Latest Agenda