Kathryn Girardi

Director, Care Experience Providence

Providence Little Company of Mary Medical Centers – San Pedro and Torrance Kathryn Girardi is a seasoned healthcare leader with over 20 years of experience guiding teams toward excellence in patient care and organizational performance. As Director of Care Experience for Providence’s South Bay region, she is known for her ability to bring diverse teams together, fostering collaboration across disciplines to drive meaningful, sustainable change. Kathryn partners closely with clinical and operational leaders to hardwire best practices, support quality improvement initiatives, and ensures that care delivery reflects the values of compassion, dignity, and excellence. Her strategic approach to continuous improvement and her commitment to empowering frontline caregivers have had a lasting, positive impact on the patients and communities she serves.

Day 1: Rooted in Purpose: Reconnecting with the Why Behind PX

5:35 PM The Providence Playbook: System-Wide Collaboration for Local PX Wins – An Interactive Panel

In a health system as expansive and diverse as Providence, one-size-fits-all solutions simply don’t work. But what does work? Collaboration, customization, and a shared commitment to elevating the patient experience across every site of care. In this dynamic and interactive panel, PX leaders from multiple Providence hospitals come together to share what’s working on the ground—how they innovate locally while aligning to system-wide goals.

Discover how Providence leaders balance system alignment with local flexibility to improve experience outcomes
Gain proven strategies for sharing, scaling, and adapting patient experience innovations across facilities
Learn how cross-hospital collaboration can foster a PX culture that’s cohesive, resilient, and patient-centered from the inside out

Check out the incredible speaker line-up to see who will be joining Kathryn.

Download The Latest Agenda