Kopitzee Parra-Thornton | NGPX

Kopitzee Parra-Thornton

Kopitzee Parra-Thornton

Director, Patient Experience Providence

The Integrated Human Experience in Healthcare: Designing Seamless Patient & Workforce Journeys

4:25 PM PANEL: Leading Human Experience: How Executive Behavior Shapes What Patients Feel

Lead human experience by recognizing how executive behaviors directly shape what patients and staff feel every day. This panel examines the powerful role leaders play in setting culture through visibility, communication, and decision-making. Hear how intentional leadership actions can build trust, reduce friction, and elevate experience at every level of the organization. 

Check out the incredible speaker line-up to see who will be joining Kopitzee.

Download The Latest Agenda