Kristina Bramwell | NGPX

Kristina Bramwell

Kristina Bramwell

Patient Experience Officer Cayman Islands Health Services Authority
Kristina Bramwell
Kristina Bramwell is a proud Caymanian and West Baya. She graduated from Triple C School in 2003 as the valedictorian. She then pursued a Bachelor of Science in exercise science/athletic training with a minor in health from Ithaca College. Inspired by her maternal grandfather, who had polio as a child, she pursued a Doctor of Physical Therapy degree at the University of Miami. She is the first Caymanian to hold a doctorate in physical therapy locally. Her most recent achievements are in healthcare management, completing a postgraduate diploma in 2018 and a Master's in Business Administration in Healthcare Management in 2024.  During her 14 years of healthcare practice, she has practiced in the public and private sectors in Grand Cayman.  In addition to her physical therapy degree, she is a certified athletic trainer, certified Kinesiotaping therapist, and certified lymphedema therapist. She has traveled extensively with Team Cayman as a physiotherapist. In late 2023, she transitioned from clinical work to Corporate Services as a Patient Experience Officer at the Health Services Authority (HSA) of the Cayman Islands. Despite being passionate about clinical care, she saw an opportunity to serve as a bridge, helping design the journey, train staff, listen, and try to fix things. Outside work, she serves on the Council for Professions Allied with Medicine and Triple C Endowment boards. She is also the coordinator for FUNfitness for the Cayman Islands Special Olympics and a founding member of the Cayman Islands Association of Physiotherapists, established in 2024.

Designing Experience That Drives Measurable Outcomes

5:00 PM PX Led Roundtable Workshops

(1 Rotation - 40 MIN) 


Roundtable 1: Making Experience Metrics Actionable at the Frontline 

  • Speaker 1: Tiah Wingate, PhD Sr. Analytics Coordinator, Patient Experience, Akron Children's Hospital 
  • Speaker 2: Molly Lloyd, CPXP; Data Management Specialist, Patient Experience, Akron Children's Hospital 


Roundtable 2: Scaling Without Losing the Human Touch: Keeping Care Patient-Centered During Rapid Growth 

  • Speaker 1: Kristina Bramwell, Patient Experience Officer, Cayman Islands Health Services Authority 


Roundtable 2: Proving ROI: What Actually Moves the Needle  

Roundtable 3: Balancing Throughput and Compassion  

Roundtable 4: Reducing Staff Burden Without Sacrificing Experience  

Roundtable 5: Embedding Experience Into Quality & Safety Programs  

Roundtable 6: Standardization vs Personalization: Finding the Balance

Check out the incredible speaker line-up to see who will be joining Kristina.

Download The Latest Agenda