Kristy Gay | NGPX

Kristy Gay

Kristy Gay

Chief Experience Officer Baptist Memorial Health Care Corporation

DAY 1 - Wednesday, December 2, 2026

2:20 PM OPENING KEYNOTE PANEL: Systems United: How Health Systems Are Redefining the Future of Patient Experience Together

Unite patient experience leaders across health systems to explore how collaboration drives meaningful transformation. This opening panel highlights how aligned leadership, shared ownership, and cross‑functional partnership are reshaping the way experiences are designed and delivered. Learn how working together not in silos creates a stronger, more sustainable impact for patients, staff, and organizations. 

Check out the incredible speaker line-up to see who will be joining Kristy.

Download The Latest Agenda