Meredith Platzke | NGPX

Meredith Platzke

Meredith Platzke

Director Patient Experience RWJBarnabas Health
Meredith Platzke
Meredith has been working in Patient Experience for close to fifteen years. In 2024, Meredith stepped into the role of Director of Patient Experience at RWJUH Rahway, part of the Robert Wood Johnson Barnabas Health system. Meredith is passionate about the link between patient experience, and employee experience. She wants every patient who walks through the hospital doors to feel like a VIP. Similarly, she works hard to ensure that all hospital team members feel heard, respected, and engaged. Meredith received a Bachelor of the Arts degree from the University of Richmond (Virginia) in Leadership Studies and Communications. She is CPXP certified, and recently completed a Master of Science degree in Healthcare Management. She lives in Red Bank, NJ with her four children.

The Integrated Human Experience in Healthcare: Designing Seamless Patient & Workforce Journeys

3:10 PM Keynote Panel: Burnout, Retention, and Experience: Following the Thread from Staff to Patient Outcomes

Burnout and turnover are no longer workforce issues alone; they are patient experience issues. This panel follows the clear thread connecting staff well‑being, engagement, and retention to safety, quality, and patient outcomes. Leaders will share how workforce strain shows up in the patient experience, where traditional solutions fall short, and what moves the needle. Learn how organizations are addressing burnout through culture, staffing models, leadership behaviors, and experience design while improving retention and delivering more reliable, compassionate care for patients. 

Check out the incredible speaker line-up to see who will be joining Meredith.

Download The Latest Agenda