Patty Riskind

Patty Riskind is a dynamic healthcare services leader with demonstrated success leading high performing teams in strategy, operations, client support, business development, product management, sales and marketing. She has achieved exponential growth with both small and large companies, reengineered stagnant operations, and energized company cultures for expansion and growth.

Patty is currently Head of Global Healthcare for Qualtrics, an experience management software company that helps organizations research, gain insights, and act on customer, employee, product, and brand experience.  She also serves as an independent director on two venture-backed healthcare technology boards, PatientWisdom and NarrativeDX, and is a public board member of the Accreditation Council for Graduate Medical Education (ACGME) on its compensation committee. Patty also founded Blue Horse Ventures LLC, a healthcare consulting and investment firm that she manages for angel investing.  

Previously, Patty was Chief Client Experience Officer (CXO) at Press Ganey Associates (NYSE: PGND, acquired by EQT November 2016 for $2.3 billion). As CXO, Patty had P&L responsibility for all business units, product strategy, operations, business development, and client support.  In this role, Patty set strategy and oversaw execution for maintaining 99% annual quality service levels, 97% annual client retention for a 26,000-client base, 15% annual revenue growth achieving $385 million annual revenue and $140 million EBITDA in 2016.