Sarah Larsen CPXP

Director, Patient Experience Providence

Sarah Larsen is a dynamic leader with 10 years of healthcare experience dedicated to the development, growth, and alignment of diverse teams, to serving our community, and improving health care for all. As the Director of Patient Experience for the Providence Humboldt ministries, she is passionate about building relationships, improving processes, delivering outcomes, and cultivating positive experiences for our patients, providers, and workforce members. She earned her Bachelor of Science from Humboldt State University, and Certificate of Completion from the Providence Mission Leadership Institute in 2023 and now co-leads the Humboldt program cohort.

Day 1: Rooted in Purpose: Reconnecting with the Why Behind PX

5:35 PM The Providence Playbook: System-Wide Collaboration for Local PX Wins – An Interactive Panel

In a health system as expansive and diverse as Providence, one-size-fits-all solutions simply don’t work. But what does work? Collaboration, customization, and a shared commitment to elevating the patient experience across every site of care. In this dynamic and interactive panel, PX leaders from multiple Providence hospitals come together to share what’s working on the ground—how they innovate locally while aligning to system-wide goals.

Discover how Providence leaders balance system alignment with local flexibility to improve experience outcomes
Gain proven strategies for sharing, scaling, and adapting patient experience innovations across facilities
Learn how cross-hospital collaboration can foster a PX culture that’s cohesive, resilient, and patient-centered from the inside out

Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda