Susan Haufe | NGPX

Susan Haufe

Susan Haufe

Partner, Strategic Consulting Qualtrics | Press Ganey

The Integrated Human Experience in Healthcare: Designing Seamless Patient & Workforce Journeys

Designing Experience That Drives Measurable Outcomes

1:10 PM Private Lunch Workshop: Leading the Change: Designing the Next-Generation Healthcare Experience

Healthcare is experiencing a fundamental shift: consumers expect consumer-grade digital convenience, clinicians need relief from administrative friction, and health systems must deliver superior outcomes under tightening margins. Leading this change requires more than just new tools—it requires a coordinated strategy connecting technology, culture, and process. Grab lunch and join us for an engaging look into the future of healthcare experience design.

Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda