Familyfirst is a provider-to-family communication solution that lets medical staff send one-way messages to their patients' loved ones. Familyfirst reduces the anxiety of the patient-family during the waiting process, as they will now receive updates in real time whether they are in the waiting room or 5000 miles away. Familyfirst also empowers the care team to handle this communication efficiently and without distractions, so that they can quickly return to the bedside.

Familyfirst’s physician-led team strives to help hospitals improve communication-related satisfaction scores, provider efficiency, and patient loyalty. In collaboration with their health system partners, Familyfirst is reimagining the family experience at the hospital.