December 2 - 4, 2026
JW Marriott Desert Springs Resort, CA
Protoqual helps healthcare organizations strengthen patient experience by supporting the people at the center of it: their teams. Through data-driven learning, custom education, staff recognition, and practical guidance, Protoqual makes patient experience development engaging, measurable, and scalable across teams. Staff build the everyday skills and shared language that shape trust, empathy, communication, and service, while leaders gain simple ways to celebrate what is working and guide what comes next. The result is a more supported team, a more consistent care experience, and stronger relationships with patients and families.