NGPX 2025

Where Leaders Unite to Elevate Patient Experience

More than just an annual conference, NGPX is a community that unites America’s best and brightest patient experience leaders to connect, inspire and transform healthcare. At NGPX, self-care is just as important as patient care. You’ll not only learn from exceptional speakers and network with peers but also find a space to relax and unwind, so you can return to work re-energized and inspired.

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New Insights, New Connections, A New You

Learn From Those Transforming the Patient Experience

You’ll hear from more than 70 CXOs, trendsetters, visionaries and trailblazers that are revolutionizing the patient experience! Walk away with pages of strategies that will deliver personalized high touch experiences for your patients and staff.

The Most Interactive
PX Event Ever

300+ attendees
20 hours of networking
Speak “off-the-record”
Develop relationships
Make new contacts
Join the tight-knit NGPX community
All in a beautiful venue!

Meet New Innovative Vendors All in One Place

The NGPX Xperience Lounge is THE place to find your next PX transformation partner. See the newest releases from trusted industry leaders and be wow-ed with revolutionary tech from up-and-coming players.

Past Speakers Included

Bold, Brave, Innovative – Learn from the best!

Julie Rish

PhD, CXO, Vice President of Consumer Experience
AdventHealth

Julie Kennedy Oehlert

Chief Experience Officer
ECU Health

Sven Gierlinger

Chief Experience Officer
Northwell Health

Cassandra Crowe

Chief Experience Officer
Sharp HealthCare

Alan Dubovsky

VP and Chief Patient Experience Officer
Cedars-Sinai

Amy D. Searls

Chief Experience Officer
Prime Healthcare

Tom Tull

Chief Experience Officer
Ballad Health

Eugene Scioscia

Chief Experience Officer
Allegheny Health Network

Seanna-Kaye Denham-Wilks

Ph.D., CXO, FPCC, Chief Experience Officer
NYC Health + Hospitals

Vishal Bhalla

SVP, Chief Experience Officer, Market CHRO
Advocate Health

Alison Soileau

PhD, FACHE, Certified Pt Exp Leader (CPXP-L), System Vice President, Patient Experience & Service Excellence
Ochsner Health

Annamari Dietrichson

Vice President, Patient Experience
HCA

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"Inspiring, engaging, building connections. This is the best conference where speakers talk honestly and have courage to talk about vulnerabilities, best practices, and celebrating each other to all succeed for our patients and our staff."
Kathleen Denton
Director
MD Anderson Cancer Center

"This event never disappoints! The content and speakers, networking, connections — all FABULOUS!! I love this event and always look forward to seeing old friends AND making new friends. Just the best! Thank you for always putting together a great week!"
Lara Burnside
CXO
CSE Leadership

"Amazing. The last year has been extremely difficult and this conference is exactly what I need to refocus, reenergize and go build a new awesome in Experience. Thank you, thank you, thank you!"
Lori Hulse
Vice President of Patient Experience and Operations
Lehigh Valley Health Network

Attended by the World’s Most Innovative Healthcare Providers

NGPX brings together 300+ senior-level healthcare professionals responsible for patient experience outcomes. As NGPX expands, we carefully curate our sessions and sponsors to maximize the time needed for new ideas and relationships to form at our event.