NGPX 2026 | The Patient Experience Conference

In a time of rapid transformation, rising expectations, and advancing technologies, NGPX offers a space to connect, share, and grow with peers who believe that putting patients first is not just a goal, but a responsibility.


Hear From Leaders Elevating Patient Experience

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Gain insights from practitioners sharing strategies to spark innovation, drive ROI, and elevate well-being across every touchpoint of the patient journey.

Aamer Ahmed

Aamer Ahmed

Chief Patient Experience Officer
Tampa General Hospital

Judy Wolfe

Judy Wolfe

Chief Medical Officer
University Hospitals

Mary Jane McNally

Mary Jane McNally

Chief Patient Experience Officer
William Osler Health System

Carol Lewis

Carol Lewis, MD MPH FACS CPXP

Chief Patient Experience
University of Texas MD Anderson Cancer Center

Peggy Greco

Peggy Greco

Chief Patient Experience Officer
Nemours

Tom Tull

Tom Tull

Chief Patient Experience Officer
Ballad Health

Kristy Gay

Kristy Gay

Chief Experience Officer
Baptist Memorial Health Care

Jennifer Carron Passon

Jennifer Carron Passon

Chief Patient Experience Officer
BJC Health System


NGPX Advisory Board

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Cassandra Crowe

Cassandra Crowe

Former Chief Experience Officer
Sharp HealthCare

Julie Kennedy Oehlert

Julie Kennedy Oehlert

Chief Experience and Brand Officer
ECU Health

David Weisman

David Weisman

Chief Experience Officer
NYC Health + Hospitals

Lara Burnside

Lara Burnside

Former Chief Experience Officer
JPS Health Network

Christine Cunningham

Christine Cunningham

Chief Experience Officer
El Camino Health

Kathy Denton

Kathy Denton

Director Patient Experience
MD Anderson Cancer Center

Alan Dubovsky

Alan Dubovsky

VP and Chief Patient Experience Officer
Cedars-Sinai

Thomas G. Howell, MD

Thomas G. Howell, MD

Former Vice Chair, Patient Experience Medical Director, Con-OB GYN
Mayo Clinic


The Retreat for Experience-Led Healthcare Transformation

A Community You Can Count On

NGPX brings together a cross-functional network of the most respected leaders in patient experience. It's the only event where PX professionals from diverse health systems share ideas and inspire meaningful change without competition. Hear real stories and proven strategies from top CXOs, clinical directors, and innovation leaders.

Where Wellness Meets Engagement

Enjoy wellness activities like our golf outing, meditation retreat, and casual coffee chats while taking part in highly interactive sessions like design thinking roundtables and live PX innovation showcases. Our thoughtfully sized setting makes connecting easy and authentic for professionals at every level.

Your One-Stop Shop for Innovation

The NGPX Xperience Lounge is your destination to discover what’s next in patient experience. Explore new tools from trusted PX leaders and see breakthrough ideas from emerging vendors—all in a single, collaborative space.

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Trusted by Hundreds of Hospitals and Health Systems

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Community in Numbers

45%

Director / VP

25%

Specialist

15%

Chief C-Level

15%

Manager

57%

Health Systems

43%

Tech

Our Sponsors: