Dr. Carol Lewis MD MPH FACS CPXP

Dr. Carol Lewis is a Professor in the Department of Head and Neck Surgery at The University of Texas MD Anderson Cancer Center. Early in her career, her research focused on quality improvement of head and neck cancer care, but over the years, her interests shifted to patient education, patient experience, and provider communication. She started in patient experience by serving as her department’s Patient Experience Officer, using quality improvement approaches to improve patient experience. After serving as Associate Chief Patient Experience Officer for 6 years, she was recently made ad interim Chief Patient Experience Officer, a role which enables her to contribute across the breadth of patient experience. Dr. Carol Lewis attended the University of Michigan, Ann Arbor, where she received her Bachelor of Science in Asian Studies and Biology with High Honors, and was a junior inductee into the Phi Beta Kappa honor society. She then attended Mount Sinai School of Medicine in New York City, where she obtained both her MD with Distinction in Research and her Masters of Public Health. During medical school, she spent one year as an Albert Schweitzer fellow, educating socially-marginalized populations about access to resources, as well as two years doing basic immunology research at the National Institutes of Health. She was also inducted into the Alpha Omega Alpha medical honor society. She completed her residency in the Harvard Medical School Otolaryngology Residency Program and her fellowship in head and neck cancer surgery at The University of Texas MD Anderson Cancer Center.