Evans Manolis

VP, Sales Help Lightning

Evans A. Manolis is the Vice President of Sales for Help Lightning. For the past 25 years, Evans has helped companies around the world improve service operations, grow revenues and deliver better customer experiences. During that time, he has worked with companies like IBM, EMC, Medtronic, Becton Dickinson, Oracle, Cisco and Bayer and helped them develop service strategies that have led to significant revenue growth, streamlined operations and improvements in NPS and Csat measurements.

Most recently Evans was the President and Partner of Market ii Medical, a customer experience consulting company where he headed up US consulting and operations. Prior to that, Evans spent 17 years with the Omega Management Group, a customer experience consulting firm, where he was the Vice President of Sales, leading the company to become one of the leading players in the CX marketplace.

Evans is a 1985 graduate of the University of New Hampshire, where he obtained a BA degree in Psychology.