Dr. James Lonquist | NGPX

NGPX 2025

November 17 - 19, 2025

Westin Rancho Mirage, Palm Springs, CA

Dr. James Lonquist

Dr. James Lonquist

Physician Healthcare Experience Foundation

James L. Lonquist, MD is a physician coach with Healthcare Experience Foundation. Dr. Lonquist is a board-certified Cardiothoracic Surgeon at Ascension Sacred Heart Hospital in Pensacola, Florida. Dr. Lonquist has been practicing cardiothoracic surgery for 30 years and has performed over 5,000 open heart procedures. He earned his medical degree from the University of South Florida in Tampa. He completed his residency in general surgery at the University of Texas at Houston and two fellowships including cardiac transplantation/research and cardiothoracic surgery both at the prestigious Texas Heart Institute.

Dr. Lonquist has served in numerous leadership positions including President of the Medical Staff and Director of Cardiothoracic Surgery. He is passionate about patient care and has been a physician champion for multiple quality and safety initiatives. Dr. Lonquist has led client initiatives for patient centered communication, multidisciplinary rounds, physician engagement rounds, and physician leadership development. He is committed to training the next generation of medical leaders and is an experienced physician coach.

Day 2: From Insight to Impact: Operationalizing Patient Experience

2:40 PM Track 3: Panel: Partners in PX: Strengthening Collaboration Between Physicians and PX Leadership

Achieving exceptional patient experience requires a collaborative partnership between physicians and patient experience teams. Panelists will share real-world examples of successful collaborations, address common challenges, and provide actionable insights on how to align physician practices with patient experience goals to drive improved outcomes and satisfaction.

  • Identify effective communication strategies to bridge the gap between physicians and PX teams, fostering open dialogue and mutual respect
  • Discover methods for aligning physician practices with patient experience goals, promoting shared ownership and accountability for PX outcomes
  • Explore practical approaches to overcome common challenges in physician-PX team collaboration, such as time constraints, differing priorities, and cultural differences

Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda