Dr. Judith Wolfe | NGPX

NGPX 2025

November 17 - 19, 2025

Westin Rancho Mirage, Palm Springs, CA

Dr. Judith Wolfe

Chief Medical Officer University Hospitals St. John Medical Center

Judith Wolfe, MD is the Chief Medical Officer of University Hospitals St. John Medical Center in Westlake, Ohio. A nationally recognized leader in patient experience, Dr. Wolfe brings over two decades of clinical and leadership expertise to her role, with a proven track record of advancing safety, quality, and patient-centered care. Prior to joining UH, Dr. Wolfe served as Associate Chief Experience Officer at the Cleveland Clinic, where she led patient experience improvements across domestic and international operations—including sites in Ohio, Florida, the UK, and the Middle East. She played a pivotal role in aligning medical staff and executive leadership around data-driven strategies, with a focus on healthcare analytics and the integration of artificial intelligence. An emergency medicine physician by training, Dr. Wolfe has held leadership roles in several emergency departments across Northeast Ohio, including as Chair and Medical Director of the Lakewood Hospital ED. She is also the former Medical Director of Cleveland Clinic’s Community Paramedicine and Urgent Dispatch program. Dr. Wolfe earned her undergraduate degree from Johns Hopkins University and completed medical school and residency in Emergency Medicine at SUNY Buffalo. She is widely published in pediatric emergency medicine and has lectured globally on patient experience best practices.

Day 2: From Insight to Impact: Operationalizing Patient Experience

3:30 PM Ask Me Anything Panel: Unfiltered PX Insights from the Experts

Back by popular demand, this interactive panel gives you the chance to ask what’s really on your mind. Using Slido, attendees can anonymously submit and upvote questions in real time—no topic is off-limits. Our expert panelists will tackle the most popular and provocative questions as we kick off two days of honest, action-driven conversations.

Last year’s top questions included:

• How do you navigate a culture where leadership doesn’t walk the talk?

• What’s the best way to deal with difficult physicians?

• What initiatives haven’t worked—and why?

• How do you keep staff motivated when morale is low?


So… what’s on your mind for 2025 and beyond?

Check out the incredible speaker line-up to see who will be joining Judith.

Download The Latest Agenda