Judith Wolfe

Chief Medical Officer University Hospitals St. John Medical Center

Dr. Wolfe is the Associate Chief Experience Officer at Cleveland Clinic. She focuses on improving clinician communication and strengthening teamwork among caregivers to improve patient experience, quality, and safety. She is an emergency physician who has worked in community and academic departments and is a content expert on Telemedicine. Dr. Wolfe is an assistant professor of medicine at Case Western Cleveland Clinic Lerner College of Medicine, a clinical assistant professor of pediatric emergency medicine at Ohio University, and a Fellow of the American College of Emergency Physicians. She directs the Cleveland Clinic Community Paramedicine and Urgent Dispatch team, an innovative home care model that eases chronically ill patients’ transition from hospital to home and improves access and quality of care. Dr. Wolfe also serves on the Board of Directors of the Healthy Lakewood Foundation.

Tuesday December 3, 2024

8:20 AM OPENING KEYNOTE: PX Through the Chief Medical Officer Lens

4:20 PM TERRACE TALKS – INTERACTIVE ROUNDTABLE DISCUSSIONS (CHOOSE 2 – 30 MINUTES EACH)

An NGPX Favorite! Join us for our Terrace Talk Roundtables, a series of intimate and engaging discussions designed to foster deep connections and insightful conversations among patient experience leaders. Set against the stunning backdrop of the Palm Springs mountains, these roundtables offer a unique opportunity to get out of the conference room, bask in sunshine and fresh air, and delve into critical topics in a relaxed and scenic atmosphere. Each roundtable will feature a specific topic and be led by a knowledgeable moderator, ensuring a focused and productive dialogue. With 10-15 patient experience leaders at each table, participants will have the chance to share their insights, learn from their peers, and explore innovative solutions to common challenges.

· Focused Discussions: Engage in in-depth conversations on pertinent patient experience topics, gaining new perspectives and ideas

· Peer Learning: Benefit from the collective expertise of fellow leaders in the field, sharing challenges and best practices

· Networking: Build valuable connections with peers who share your passion for improving patient experience

· Innovative Solutions: Explore cutting-edge strategies and technologies that can be applied to your organization

Suggested Topics:

1. TOPIC TBA – Moderator TBA, GuardRFID

2. Reducing Administrative Burdens in Occupational Health: A Digital Solution for Better Patient Outcomes

Cooper Rendon, MS, PA-C, Founder, Synchromedics

3. Improving Patient Outcomes by Enhancing Clinician Experience

Farid Agahi, Director, Technical Strategist, Field Technology Office, Omnissa

4. PX Through the Chief Medical Officer Lens

Chief Medical Officer, University Hospitals St. John Medical Center

5. Incorporating AI into Patient Experience

Vishal Bhalla, Forbes Thought Leader, Former SVP, Chief Experience Officer, Market CHRO, Advocate Health

Check out the incredible speaker line-up to see who will be joining Judith.

Download The Latest Agenda