Julie Rish | NGPX

NGPX 2025

November 17 - 19, 2025

Westin Rancho Mirage, Palm Springs, CA

Julie Rish

VP, Consumer Experience Advent Health

Day 2: From Insight to Impact: Operationalizing Patient Experience

10:50 AM Keynote: Redefining Exceptional Care Delivery in Today’s Evolving Healthcare Landscape

Join AdventHealth’s consumer experience leaders as they share forward-thinking strategies and insights shaping the future of healthcare experience. From building a patient-first culture to leveraging innovation and human-centered design, this keynote will explore how AdventHealth is redefining what it means to deliver exceptional care in today’s evolving healthcare landscape.

  • Learn how to foster a culture of empathy, connection, and patient-first thinking across your organization
  • Gain insights into innovative approaches and tools for improving consumer experience at scale
  • Walk away inspired to implement impactful strategies that enhance patient trust, loyalty, and outcomes

Check out the incredible speaker line-up to see who will be joining Julie.

Download The Latest Agenda