Karen Cernock

We’ll share how our work in patient education is transforming outcomes. By rethinking how patients receive and engage with health information, we’re creating education that is personalized, accessible, and empowering. Through technology, data, and human-centered design, we’re helping patients better understand their care, take active roles in their health, and achieve higher levels of patient satisfaction. This work marks a shift from simply informing patients to truly partnering with them along their health journey.