Kathy Denton

Kathy is passionate about improving the patient experience. She has been a leader in patient experience and performance improvement for over 30 years in both the private and public sectors. For the last 25 years she has been with MD Anderson Cancer Center of which the last 8 years have been in Patient Experience. Her goal is to provide a caring, safe, effective, efficiant patient experience across the continuum of care. She initiated the Patient and Family Advisor Program that has grown to over 80 Patient and Family Advisors who partner with institutional leaders to improve the patient experience. She holds a mediation certification from Univerisy of Houston Law School and is a professional Coach. She holds a ASQ Certification for Manager of Quality and Organizational Excellence, a SSBB, a CPHQ and a CPXP.