Kathy Denton

First Time Attending NGPX?  Kick off your NGPX journey with this relaxed, coffeehouse-style networking event designed just for first-year attendees. Join fellow newcomers and our welcoming Advisory Board members for casual conversations, light structure, and a low-pressure environment to help you ease into the event. Whether you're looking for industry insights, new connections, or just some friendly faces, this session is the perfect way to start building your NGPX community—it’s going to be a latte of fun!

• Meet fellow first-time attendees and start forming lasting connections
• Get guidance and insights from seasoned Advisory Board mentors
• Join lightly structured group discussions to jumpstart meaningful conversations with ease

Patient experience is more than just the patient journey; it all starts with the staff. Challenged in the face of a high stress environment, hospitals systems must navigate the complexities of an employees’ needs to avoid burnout and promote positive patient engagement. Attendees will gain practical insights into creating a supportive work environment, fostering resilience, and empowering staff to deliver exceptional care even amidst demanding circumstances.

• Analyze the key factors contributing to staff burnout in healthcare settings and their direct impact on patient experience
• Evaluate effective strategies for promoting employee well-being, building resilience, and fostering a culture of support within a stressful work environment

• Learn how to measure the impact of employee engagement initiatives on both staff satisfaction and patient outcomes, demonstrating the ROI of investing in workforce well-being