Kristin Bertrand

Kristin Bertrand is the Chief Operating Officer for Care Experience, which provides a SaaS based, voice-of-the-patient, engagement platform. She oversees operations and strategic efforts to improve patient outcomes and clinician workflow. She has worked in Healthcare for 15+ years with several successful product launches in the patient engagement space.

Prior to Care Experience, she worked in product management for Skylight Healthcare Systems. Kristin also held clinical positions at Sharp Healthcare, Hoag Practice Management, and was lead research nurse for Covance in Southern California.

Her passion for improving the patient experience comes from her own personal health history and as a mother of a child who spent time in the NICU. She is driven to create healthcare technologies that make a positive impact on patients, families and providers.