With software used by millions of users every year and supporting billions of interactions around the world, Aspect’s mission is to profoundly simplify and significantly improve patient, caregiver and care team engagement. Our solutions address the commercialization of healthcare by engaging patients, empowering staff members, improving interaction quality and lowering the cost of delivering those remarkable experiences. Aspect’s robust, intuitive and beautifully-designed software with capabilities surrounding self-service patient engagement, contact center interaction management and workforce optimization, delivers value-based care that is truly patient centric.
Aspect provides omni-channel, self-service two-way communication solutions that enable meaningful messaging to patients and their families — on their preferred channel. Our solutions empower patients and caregivers to take a more active role in their healthcare. From appointment management and patient readiness to chronic disease management, to name a few, the Aspect® Patient Engagement Solution™ helps patients and their families be more involved in decision making throughout the entire healthcare journey.