November 17 - 19, 2025
Westin Rancho Mirage, Palm Springs, CA
Feedtrail, Inc. was founded in 2015 with the mission to help
providers overcome the shortcomings of existing patient feedback practices in
healthcare (i.e. CAHPS, rounding, comment cards, etc.). Feedtrail’s web-based,
real-time feedback platform allows patients to share candid feedback while
still receiving care so that on-duty staff can identify the individual patients
at risk of leaving dissatisfied, prior to discharge. Feedtrail’s multi-layered
dashboard utilizes actionable patient insights to enable teams to identify
specific opportunities for organizational improvement and recover all service
issues resulting in higher HCAHPS scores and increased patient retention. There
has never been an easier way for institutions to ensure that every patient
receives the quality of care he or she deserves.