HappyOrNot is the leading solution for collecting high-volume
feedback that is easy for your patients. We then transform your patient
feedback into intelligent data analytics that is reliable, actionable, and
measurable for your business. Measure all core experience points to discover
where your business performance fluctuates, and track the impact of your
corrective actions. Taking only seconds, patients are able to rate their
experience by selecting 1 of 4 Smiley buttons (very happy, happy, sad, very
sad) to represent their satisfaction level.
HappyOrNot was founded by Heikki Väänänen and Ville Levaniemi. The
company has more than 4,000 clients in 117 countries. Clients include Baptist
Healthcare, Bayer, Adventist Health, NY Health +
Hospitals, LA County Health Services, Alverno Laboratories, Caremore Health,
Cigna Health, Fresenius Medical Care, UMass Health Care.
HappyOrNot is considered the global leader in instant customer and
employee satisfaction reporting. HappyOrNot assists companies in improving
customer experience, relationships and engagement across all
business sectors. To learn more about our service, reserve a HappyOrNot Online Demo Request today!