November 17 - 19, 2025
Westin Rancho Mirage, Palm Springs, CA
SMG
inspires experiences that improve people’s lives. We are a catalyst for change,
providing actionable customer, patient, and employee insights that boost
loyalty and drive business outcomes. Our unique model puts a dual focus on
platform technology and professional services—making it easier to collect,
analyze, and share feedback and behavioral data across the enterprise. To learn
more about our customer experience management, employee experience, and brand
research solutions, visit www.smg.com.