NGPX 2021




Here's what our attendees are saying on Twitter

"The conference was great – it gets better every year.  I always meet great people and have engaging conversations and follow-ups throughout the year. The conference was educational, timed comfortably, and well attended."

Kathy Denton, PhD., CPHQ, Associate Director, Patient Experience, MD Anderson Cancer Center

“NGPX definitely lives up to its name! This conference fully embraces the challenge of not accepting the status quo. If you are charged with creating the next generation of patient experience at your organization and you want to be surrounded by others who ask “Why not?” then NGPX is the place for you. Significant disruption in healthcare is already here today. Gatherings like NGPX help us harness that disruption to power our patients’ experience tomorrow. In short, put the dates on your calendar and circle them!”

James Grayson, Administrative Chief of Staff – West Cancer Center

“I really appreciated the format and loved the engagement. The speakers were all so heartfelt. Everyone loves what they do. How can you not be motivated.”

Lisa Hare – Manager, Performance Excellence Support Services – Froedtert & the Medical College of Wisconsin

"NGPX exceeded our expectations as a place to launch our product as well as interact and learn from leading influencers and decision makers. The agenda and intimate setting made engagement and meaningful conversations easy. We will definitely be back next year."

Laura Palmer, Founder, MyVisitor

“NGPX provides a wealth of subject matter experts. The learning methodology of short, concise sessions promotes incredible engagement and maximizes the amount of content that can be retained. The take away that stuck with me the most would be one word: disruptors.”

Gerardo De Leon, MHA - Patient Experience Director- Hillcrest Hospital

“NGPX gathers the great minds of Patient Experience. This event is helping to create and nurture a community of experience ‘disruptors’ that are leading from the front and making sustainable change. It was time well spent.”

Claudine Cangiano - senior director of Patient Experience- Northwell Health

This conference inspires, validates and encourages me. Thank you all. I've learned so much and made some great connections!

Theresa Johnson, VP, Patient Experience, Parkland Health & Hospital Systems

Great job with the Next Gen Patient Experience Event! Fantastic speakers and great opportunities for sharing, networking and connecting! I'm impressed!

Greg Berney, Senior Manager, Patient Experience, Cone Health

Great topics and takeaways from the inaugural Next Gen PX conference!

Cassandra Crowe, Senior Director, Service Excellence, University of Colorado Health, North Region

This was an excellent meeting. I love that it was so focused on patient experience and that we had so many CXO's and VP's of Patient Experience in the room. The group was the right size! I have several best practices to take home with me.

Susan Osborne, VP, Patient Experience, Piedmont Healthcare

The quality of the people who attended was fantastic. The speakers were very knowledgeable and encouraging. Everyone was so willing to share ideas and collaborate. This has been the most interactive and friendly conference I have ever been to!

Jean Barske, MBA, PT, Executive Director, Corporate and Affiliate Relations, Parkview Hospital

There was an intimated, personal feel to all the sessions which translated to audience engagement and participation. Very impressed with the pedigree of attendees!

Megan West King, MSN, RN, Director, Patient Experience, Geisinger Health System

I had a great time at the Next Gen Patient Experience Event! Always fun to converse and network with people invested in patient experience and intelligent engagement.

Thomas Morrow, MD, Chief Medical Officer, NextIT

I am meeting such great people. Everyone is so passionate about what they do each day.

Melissa Vibberts, MPS, Senior Product Manager, Marketing, Beekley Medical

Excited about all of the insights shared at Next Gen Patient Experience this week! So many takeaways on transformational change for our patients!

Rachel O'Neal, Marketing Director, Epic Health Services, Inc.

I've learned so much in each and every session! What an amazing group of knowledgeable and passionate people.

Andy Weixler, Product Marketing Leader,

A lot of very positive energy at the Next Generation Patient Experience Conference. It's great to connect with such passionate people.

David Betts, Principal, Deloitte Consulting

Awesome few days! I met so many creative, caring & daring people, you all remind me why I love this business so much.

Dave Dolton, Health Monitor Network

Thank you to the organizers, presenters, and wonderful attendees. This was truly a great experience. It was a pleasure to spend time with you all.

Camille Mulkeen, Crystal Run Healthcare

This conference continues to inspire and engage. Shout out to the NGPX organizers

Megan King, Geisinger Health System

So very impressed with the quality of all the information sharing thanks so much to the NGPX team!

Lynn Charbonneau, Northside Hospital, HCA West Florida

CXO Panel Discussion was like therapy! Thank you for your honesty. These roles are challenging!

Kara Eaton-Weaver, Rosewell Park Cancer Institute

Love the speakers, loved the passion, loved the compassion, loved the topics, love the location, loved the personal stories, loved the networking opportunities

Athena Minor, Ohio County Hospital Corporation

Great venue, great food & accommodation, perfect amount of attendees, ability to network easy & often, 20 minute sessions so much great info, awesome vendors, included patients as speakers

Karen Buckley, Community Regional Medical Center

Inspiring speakers; great opportunity to learn where my organization can improve the patient journey

Deborah Bixler, Chilton Medical Center, Atlantic Health System

I am new to the PX world and so excited to meet others. What a vast knowledge I received as well as some great advice and wonderful colleagues that encouraged me! I am so excited to be a part of this PX conference!

Jamie DiPiazza Rodriguez, Hillcrest Medical Center