NGPX 2025

November 17 - 19, 2025

Westin Rancho Mirage, Palm Springs, CA

Our Speakers

2021 Speakers

Speakers

Adrienne Boissy, Chief Medical Officer, Qualtrics, Staff Neurologist and former CXO at Cleveland Clinic

Adrienne Boissy

Chief Medical Officer, Qualtrics, Staff Neurologist and former CXO
Cleveland Clinic

Cassandra Crowe-Jackson, Chief Experience Officer at Sharp HealthCare

Cassandra Crowe-Jackson

Chief Experience Officer
Sharp HealthCare

Cristobal Kripper, Chief Patient Experience Officer at CHRISTUS Health

Cristobal Kripper

Chief Patient Experience Officer
CHRISTUS Health

Keith Gran, Chief Patient Experience Officer at Michigan Medicine

Keith Gran

Chief Patient Experience Officer
Michigan Medicine

Alan Dubovsky, Vice President, Patient Experience at Cedars-Sinai Medical Center

Alan Dubovsky

Vice President, Patient Experience
Cedars-Sinai Medical Center

Amy Searls, Chief Experience Officer at Prime Healthcare

Amy Searls

Chief Experience Officer
Prime Healthcare

Paul Sternberg, Chief Experience Officer at Vanderbilt University Medical Center

Paul Sternberg

Chief Experience Officer
Vanderbilt University Medical Center

Alpa Vyas, Vice President and Chief Patient Experience Officer at Stanford Health Care

Alpa Vyas

Vice President and Chief Patient Experience Officer
Stanford Health Care

Christine Cunningham, Executive Director and Chief Experience Officer at El Camino Health

Christine Cunningham

Executive Director and Chief Experience Officer
El Camino Health

Jason Dupuis, Chief Experience Officer at PM Pediatrics

Jason Dupuis

Chief Experience Officer
PM Pediatrics

Jennifer Baron, Chief Experience Officer at UC Davis Health

Jennifer Baron

Chief Experience Officer
UC Davis Health

Alexander Greengold, SVP, Chief Consumer Experience Officer at Memorial Hermann Health System

Alexander Greengold

SVP, Chief Consumer Experience Officer
Memorial Hermann Health System

Thomas G. Howell MD, Vice Chair, Medical Director for Patient Experience at Mayo Clinic Health System

Thomas G. Howell MD

Vice Chair, Medical Director for Patient Experience
Mayo Clinic Health System

Craig Loundas, Associate Vice President, Penn Medicine Experience at Penn Medicine

Craig Loundas

Associate Vice President, Penn Medicine Experience
Penn Medicine

Peggy Greco, PhD, Chief Patient Experience Officer at Nemours Children's Health

Peggy Greco, PhD

Chief Patient Experience Officer
Nemours Children's Health

Brian Carlson, Vice President, Patient Experience at Vanderbilt University Medical Center

Brian Carlson

Vice President, Patient Experience
Vanderbilt University Medical Center

Kathy Denton, Director, Office of Patient Experience at MD Anderson Cancer Center

Kathy Denton

Director, Office of Patient Experience
MD Anderson Cancer Center

Amy J. Pettit, Vice President of Patient Care Services/Chief Nursing Officer at Schneck Medical Center

Amy J. Pettit

Vice President of Patient Care Services/Chief Nursing Officer
Schneck Medical Center

Swati Mehta, Director of Quality & Performance Patient Experience at Vituity

Swati Mehta

Director of Quality & Performance Patient Experience
Vituity

Tripp Welch, Vice Chair of Quality at Mayo Clinic

Tripp Welch

Vice Chair of Quality
Mayo Clinic

Andrew Resnick, SVP, Chief Quality and Safety Office at Brigham Health

Andrew Resnick

SVP, Chief Quality and Safety Office
Brigham Health

Jessica Barker, Director, Certification and Continuing Education at The PX Institute

Jessica Barker

Director, Certification and Continuing Education
The PX Institute

Seona Goerndt, Director, Office of Patient Experience at Metro Health

Seona Goerndt

Director, Office of Patient Experience
Metro Health

Mystique Smith-Bentley RN, MBA, Executive Director, Service Excellence at Stanford Health Care

Mystique Smith-Bentley RN, MBA

Executive Director, Service Excellence
Stanford Health Care

Barbara Burnes, Director of Workforce Development & Service Excellence at Atrium Health/Floyd

Barbara Burnes

Director of Workforce Development & Service Excellence
Atrium Health/Floyd

Iris Lundy, Director, Health Equity at Sentara Healthcare

Iris Lundy

Director, Health Equity
Sentara Healthcare

Daniel Valancius MD, MBA, Hospitalist Medical Director at Atrium Health/Floyd

Daniel Valancius MD, MBA

Hospitalist Medical Director
Atrium Health/Floyd

Nadia Huancahuari MD, Brigham Health Medical Director, Quality, Safety and Equity at Brigham Health

Nadia Huancahuari MD

Brigham Health Medical Director, Quality, Safety and Equity
Brigham Health

Stela Record, Patient Experience Director at Banner Health

Stela Record

Patient Experience Director
Banner Health

Brian Deffaa, Chief Marketing Officer at LifeBridge Health

Brian Deffaa

Chief Marketing Officer
LifeBridge Health

Brandi Jaco, Director of Patient Experience at CHRISTUS Trinity Clinics

Brandi Jaco

Director of Patient Experience
CHRISTUS Trinity Clinics

Torrie Harris, Health & Equity Strategist at New Orleans Health Department

Torrie Harris

Health & Equity Strategist
New Orleans Health Department

Liz Nix, Director, Service Quality & Development, Patient Access at Vanderbilt University Medical Center

Liz Nix

Director, Service Quality & Development, Patient Access
Vanderbilt University Medical Center

Dr. Sean Hubbard, Founder & CEO at The Winner’s Circle Foundation

Dr. Sean Hubbard

Founder & CEO
The Winner’s Circle Foundation

Gregory Makoul Ph.D., M.S, CEO of PatientWisdom at NRC Health

Gregory Makoul Ph.D., M.S

CEO of PatientWisdom
NRC Health

Joy Avery, SVP, Clinical Strategy at CipherHealth

Joy Avery

SVP, Clinical Strategy
CipherHealth

Srikant Narasimhan, VP, Head of Enterprise Customer Experience at CVS Health

Srikant Narasimhan

VP, Head of Enterprise Customer Experience
CVS Health

Patty Hayward, Head of Provider and Payer Strategy at Talkdesk

Patty Hayward

Head of Provider and Payer Strategy
Talkdesk

Jennifer Bloomfield, System Director, Consumer Experience at Memorial Hermann Health System

Jennifer Bloomfield

System Director, Consumer Experience
Memorial Hermann Health System

Chrissy Daniels, Chief Experience Officer at Press Ganey

Chrissy Daniels

Chief Experience Officer
Press Ganey

Jill Carter, Director, Leadership & Organizational Development at Intermountain Healthcare

Jill Carter

Director, Leadership & Organizational Development
Intermountain Healthcare

Maria Reese, Sr. Director Health Equity and Community Services at Get Well

Maria Reese

Sr. Director Health Equity and Community Services
Get Well

“Patient” Lee Tomlinson, Founder & Chief Inspirer at The Compassion Heals Movement

“Patient” Lee Tomlinson

Founder & Chief Inspirer
The Compassion Heals Movement

Jill Carter, Director, Leadership & Organizational Development at Intermountain Healthcare

Jill Carter

Director, Leadership & Organizational Development
Intermountain Healthcare

Brentt Brown

VP, Sales
Mursion

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

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