NGPX 2025

November 17 - 19, 2025

Westin Rancho Mirage, Palm Springs, CA

Our Speakers

2023 Speakers

Keith Gran, Chief Patient Experience Officer at University of Michigan Health System

Keith Gran

Chief Patient Experience Officer
University of Michigan Health System

Cassandra Crowe, Chief Experience Officer at Sharp HealthCare

Cassandra Crowe

Chief Experience Officer
Sharp HealthCare

Pam Guler MHA, FACHE, Vice President, Chief Experience Officer at AdventHealth

Pam Guler MHA, FACHE

Vice President, Chief Experience Officer
AdventHealth

Julie Kennedy Oehlert

Chief Experience and Brand Officer
ECU Health

Vishal Bhalla, SVP, Chief Experience Officer at Advocate Health

Vishal Bhalla

SVP, Chief Experience Officer
Advocate Health

Jennifer N. Baron CPXP, Chief Experience Officer at University of California, Davis Health

Jennifer N. Baron CPXP

Chief Experience Officer
University of California, Davis Health

Lara Burnside, Former Chief Experience Officer at JPS Health Network

Lara Burnside

Former Chief Experience Officer
JPS Health Network

Alan Dubovsky, Chief Patient Experience Officer at Cedars-Sinai Medical Center

Alan Dubovsky

Chief Patient Experience Officer
Cedars-Sinai Medical Center

Thomas G. Howell, MD, MD, Vice Chair, Patient Experience Medical Director, Con-OB GYN, at Mayo Clinic

Thomas G. Howell, MD

MD, Vice Chair, Patient Experience Medical Director, Con-OB GYN,
Mayo Clinic

Amy Searls, Chief Experience Officer at Prime Healthcare

Amy Searls

Chief Experience Officer
Prime Healthcare

Dr. Judith Wolfe, Associate Chief Experience Officer at Cleveland Clinic

Dr. Judith Wolfe

Associate Chief Experience Officer
Cleveland Clinic

Thomas Tull, Chief Experience Officer at Ballad Health

Thomas Tull

Chief Experience Officer
Ballad Health

Christine Cunningham, Chief Experience Officer at El Camino Health

Christine Cunningham

Chief Experience Officer
El Camino Health

Franziska Jovin MD

Senior Vice President, Chief Experience Officer
Cooper University Health Care

Lisa Drumbore, Chief Experience Officer, Vice President, Marketing Communication at Saint Peter's Healthcare System

Lisa Drumbore

Chief Experience Officer, Vice President, Marketing Communication
Saint Peter's Healthcare System

Alexander Greengold, SVP, Chief Consumer Experience Officer at Memorial Hermann Health System

Alexander Greengold

SVP, Chief Consumer Experience Officer
Memorial Hermann Health System

Mendy Goonan, Chief Experience Officer at Central Maine Healthcare

Mendy Goonan

Chief Experience Officer
Central Maine Healthcare

Nicole Rossol, Chief Patient Experience Officer at Stony Brook Medicine

Nicole Rossol

Chief Patient Experience Officer
Stony Brook Medicine

Susannah Rose, Faculty at Vanderbilt University Medical Center, Department of Biomedical Informatics, Center for Biomedical Ethics and Society

Susannah Rose

Faculty
Vanderbilt University Medical Center, Department of Biomedical Informatics, Center for Biomedical Ethics and Society

Dana Beckton, VP, Chief D&I at Sentara Healthcare

Dana Beckton

VP, Chief D&I
Sentara Healthcare

Courtenay R. Bruce, Associate Chief Experience Officer, Houston Methodist Hospital System at Houston Methodist Hospital System

Courtenay R. Bruce

Associate Chief Experience Officer, Houston Methodist Hospital System
Houston Methodist Hospital System

Kelly Baird-Cox, Chief Nursing Officer, Children’s and Women’s Hospital at University of Michigan Health

Kelly Baird-Cox

Chief Nursing Officer, Children’s and Women’s Hospital
University of Michigan Health

Deborah Gash, SVP, Chief Digital Officer at St. Luke's Health System

Deborah Gash

SVP, Chief Digital Officer
St. Luke's Health System

Chris Pace, Chief Digital Marketing Officer at Banner Health

Chris Pace

Chief Digital Marketing Officer
Banner Health

Sameer Badlani MD, FACP, Chief Digital Office and Executive Vice President at Fairview Health Services

Sameer Badlani MD, FACP

Chief Digital Office and Executive Vice President
Fairview Health Services

Katie Boemecke, System Director at Intermountain Healthcare

Katie Boemecke

System Director
Intermountain Healthcare

Jason Wolf, President & CEO at The Beryl Institute

Jason Wolf

President & CEO
The Beryl Institute

Victoria Spaulding Burford, VP, Experience Design & Content at Kaiser Permanente

Victoria Spaulding Burford

VP, Experience Design & Content
Kaiser Permanente

Karenna Thatcher, Director of Experience Learning at AdventHealth

Karenna Thatcher

Director of Experience Learning
AdventHealth

Brian Carlson, Vice President, Patient Experience at Vanderbilt University Medical Center

Brian Carlson

Vice President, Patient Experience
Vanderbilt University Medical Center

Barb Bobula, Vice President, Patient Experience at Allegheny Health Network

Barb Bobula

Vice President, Patient Experience
Allegheny Health Network

Dawn Robbins, System Associate Vice President, Patient Experience at Baptist Health

Dawn Robbins

System Associate Vice President, Patient Experience
Baptist Health

Lynn Charbonneau, Director, Patient Relations & Guest Services at Tampa General Hospital

Lynn Charbonneau

Director, Patient Relations & Guest Services
Tampa General Hospital

Rachelle Mirkin, Health Education, Engagement and Promotion at Stanford Health

Rachelle Mirkin

Health Education, Engagement and Promotion
Stanford Health

Rebecca Carey, Administrative Director – Patient Journey Optimization at Stanford Health Care

Rebecca Carey

Administrative Director – Patient Journey Optimization
Stanford Health Care

Kathy Denton, Director, Patient Experience at MD Anderson Cancer Center

Kathy Denton

Director, Patient Experience
MD Anderson Cancer Center

Missy Staben, Director, Experience Elevation at Cook Children's Health Care System

Missy Staben

Director, Experience Elevation
Cook Children's Health Care System

Barbara Burnes MS, RN, CPXP, Director at Atrium Health

Barbara Burnes MS, RN, CPXP

Director
Atrium Health

Daniel Valencius MD, MBA, Medical Director, Hospitalist at Atrium Health

Daniel Valencius MD, MBA

Medical Director, Hospitalist
Atrium Health

Valerie Monet, Senior Director, Strategy and Insight at Banner Health

Valerie Monet

Senior Director, Strategy and Insight
Banner Health

Dan Dodson, Head Of Digital Health Innovation at UNC Health

Dan Dodson

Head Of Digital Health Innovation
UNC Health

Iris J. Lundy, Vice President, Healthy Equity at Sentara Health

Iris J. Lundy

Vice President, Healthy Equity
Sentara Health

Jeff Mansfield, Organization Consultant, Voice of Customer at University of California, Davis Health

Jeff Mansfield

Organization Consultant, Voice of Customer
University of California, Davis Health

Joseph Alvarnas M.D., Vice President of Government Affairs and Chief Clinical Advisor for Access at City of Hope

Joseph Alvarnas M.D.

Vice President of Government Affairs and Chief Clinical Advisor for Access
City of Hope

Dhruva Gulur M.D., Doctor, Speaker, Author, Rapper at Let’s talk Mind Hygiene™

Dhruva Gulur M.D.

Doctor, Speaker, Author, Rapper
Let’s talk Mind Hygiene™

Sahar Ameri, Clinical Operations Manager, Officer of Patient Experience at Intermountain Healthcare

Sahar Ameri

Clinical Operations Manager, Officer of Patient Experience
Intermountain Healthcare

Jon Langford, Respiratory Therapy Director at HCA Houston Healthcare

Jon Langford

Respiratory Therapy Director
HCA Houston Healthcare

Jessica Barker, Director, Certification and Continuing Education at Patient Experience Institute

Jessica Barker

Director, Certification and Continuing Education
Patient Experience Institute

Ryan Finch, Executive Director, Organizational Experience at Holzer Health System

Ryan Finch

Executive Director, Organizational Experience
Holzer Health System

J. Mark Pool MD, Cardiothoracic Surgeon at CorSAnimus Consulting

J. Mark Pool MD

Cardiothoracic Surgeon
CorSAnimus Consulting

Lisa Minns, Inpatient Adult Medicine Director at Sparrow Hospital

Lisa Minns

Inpatient Adult Medicine Director
Sparrow Hospital

Terrell Williams, Project Specialist, System Patient Experience at Houston Methodist

Terrell Williams

Project Specialist, System Patient Experience
Houston Methodist

Sylvia Ciszek, Manager, Patient Journey Optimization at Stanford Health Care

Sylvia Ciszek

Manager, Patient Journey Optimization
Stanford Health Care

Juan A. Contreras, Director of Patient & Customer Experience, Northshore University Hospital at Northwell Health

Juan A. Contreras

Director of Patient & Customer Experience, Northshore University Hospital
Northwell Health

Pantea Vahidi, Founder at Compassion Clinic

Pantea Vahidi

Founder
Compassion Clinic

David Fryburg, M.D., President & Co-founder at Envision Kindness

David Fryburg, M.D.

President & Co-founder
Envision Kindness

Laura Cooley PhD, Editor in Chief at Journal of Patient Experience

Laura Cooley PhD

Editor in Chief
Journal of Patient Experience

Adrienne Boissy, Chief Medical Officer at Qualtrics

Adrienne Boissy

Chief Medical Officer
Qualtrics

Gregory Makoul PhD MS, Chief Transformation Officer at NRC Health

Gregory Makoul PhD MS

Chief Transformation Officer
NRC Health

Joshua Titus, CEO and Founder at Gozio Health

Joshua Titus

CEO and Founder
Gozio Health

Charleen Ring, Event Director at Next Generation Patient Experience

Charleen Ring

Event Director
Next Generation Patient Experience

Dr. Sean Hubbard, Founder & CEO at The Winner’s Circle

Dr. Sean Hubbard

Founder & CEO
The Winner’s Circle

Gregg Loughman, Managing Director at Huron

Gregg Loughman

Managing Director
Huron

Evan Thoreau Heigert, Creative Director, Patient Engagement at Wolters Kluwer Health

Evan Thoreau Heigert

Creative Director, Patient Engagement
Wolters Kluwer Health

Heather Todd, Manager, Patient Education at RUSH

Heather Todd

Manager, Patient Education
RUSH

Anjali Kataria, CEO & Co-Founder at Mytonomy

Anjali Kataria

CEO & Co-Founder
Mytonomy

Laurie Speaks, Senior Vice President, Client Success at PRC

Laurie Speaks

Senior Vice President, Client Success
PRC

Katie Owens, Senior Vice President, PRC Excellence Accelerator® at PRC/HXF

Katie Owens

Senior Vice President, PRC Excellence Accelerator®
PRC/HXF

Trey Plaisance BSN, RN, Clinical Director, Emergency Department at West Jefferson Medical Center, LCMC

Trey Plaisance BSN, RN

Clinical Director, Emergency Department
West Jefferson Medical Center, LCMC

Brad Jesse RN, BSN, MBA, Director of Patient & Staff Experience at Philips Healthcare

Brad Jesse RN, BSN, MBA

Director of Patient & Staff Experience
Philips Healthcare

Joe Sedlak MBA, BSN, RN, Vice President, Client Success at Vital

Joe Sedlak MBA, BSN, RN

Vice President, Client Success
Vital

Sridhar Yerramreddy, Founder & CEO at Steer Health

Sridhar Yerramreddy

Founder & CEO
Steer Health

Chrissy Daniels MS, Chief Experience Officer at Press Ganey

Chrissy Daniels MS

Chief Experience Officer
Press Ganey

Dave Wright, Chief Operating Officer at Vital

Dave Wright

Chief Operating Officer
Vital

Krishna Velaga, Chief Technology Officer at Orbit Healthcare Inc

Krishna Velaga

Chief Technology Officer
Orbit Healthcare Inc

Jamie Gier, Chief Marketing Officer at DexCare

Jamie Gier

Chief Marketing Officer
DexCare

Sarah Parker, Chief Growth Officer at Orbit Healthcare Inc

Sarah Parker

Chief Growth Officer
Orbit Healthcare Inc

Matt Kantz, National Sales Director at Elsevier Patient Engagement & Care Planning

Matt Kantz

National Sales Director
Elsevier Patient Engagement & Care Planning

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

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